Executives Believe Voice AI Hasn't Had Its ChatGPT Moment Yet
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On October 11, 2026, at the HumanX conference, PolyAI CTO Shawn Wen and Otter CMO Alex Gay of the meeting transcription tool said that although full-duplex voice models have arrived, voice AI has not yet had its own "ChatGPT moment."
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- TechCrunch · AIThese execs think voice AI hasn’t reached its ChatGPT moment yet
PolyAI CTO Shawn Wen and Otter CMO Alex Gay, whose company makes a meeting-note tool, said at the HumanX conference that despite full-duplex voice models arriving, voice AI has yet to have its ChatGPT moment.
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