Bank of America Warns Customers Not to Share Banking Credentials with AI Assistants
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On October 28, 2026, TechCrunch reported that Bank of America sent customers an email with the subject line "Protecting your finances in the AI World," reminding them not to share their usernames and passwords with any external services, including AI tools or agents claiming to operate accounts on customers' behalf. The email asks customers not to hand over their banking credentials to AI assistant services. This is the only development reported so far on the incident; no further updates are available.
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- TechCrunch · AIBank of America kindly asks that you don’t share your banking password with your AI assistant
Bank of America sent customers an email titled "Protecting your finances in the AI World," warning them not to share their usernames and passwords with any external service, including AI tools or agents claiming to act on their behalf.
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